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Thank you so much for yesterday. The staff at Felbridge were fantastic! The day went very smoothly all thanks to the professionalism of your staff. The delegates loved the lunch, especially the healthy options as snacks (they said in the feedback). We all felt truly spoilt with the hot chocolate too!! As for the room – it was magnificent. Had a great night’s sleep!
“I have received nothing but complimentary comments from our members, especially with relation to the outstanding service we received both at the reception, bar and restaurant. Nothing was too much trouble. I belong to another group which may wish to take part in a similar visit next year. If this materialises, I will certainly book them in with you.”
“I wanted on behalf of the 8 members of Barcombe WI to say a big thank you to all your therapists and staff at the spa & hotel. We all had a wonderful time enjoying the facilities, treatments & catering. There was a hiccup with me not having my travelzoo voucher but was efficiently dealt with. We would definitely recommend your facilities & you should all be proud of your high standard of service.”
“The event on Saturday went well, despite the weather. Alex was a star, and was very helpful throughout the day. We had approximately 100 visitors through the door, and all exhibitors said it was worth their while attending the event, and they would gladly return next year.”
“The evening was tremendous success and was thoroughly enjoyed by all guests who attended. Much of the success of the evening was down to your own assistance and help in making the arrangements prior to the function and to the service of all hotel staff involved on the evening – a big thank you to you all.”
“My wife and I stayed at Crowne Plaza Felbridge while we engaged in a six-week intensive training program…The Crowne Plaza delivered our needs admirably!… All staff were beyond helpful going well beyond our expectations to meet our personal needs whenever we so requested.
It is not only the good service that impressed us. The entire team was always cheerful, friendly and helpful…we really had the idea that we were welcome and that the staff wanted our stay to be perfect.”