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Your questions about Covid-19, answered

As we adapt to new norms and expectations, we’ve adopted a new standard of cleanliness and ways of working within our hotel.

We know that everything looks a little different, so we wanted to answer some commonly asked questions in our Covid-19 FAQs.

Download our detailed FAQ document, or get in touch with our team who will be happy to help.

In line with government legislation, from Saturday 8th August 2020 it is mandatory to wear a face-covering in all public spaces within our hotel to prevent the spread of Covid-19 and protect all guests and team members.

EXPLORE OUR COVID-19 FAQS

Here’s why our guests love staying at our hotel…

“Magnificent post lockdown stay! Professionalism impeccable!! Highly recommend to anyone who wants to feel special in these weird times!

As this was our first time out after lock down, and as I had been shielded, of course I was cautious! All the team really went out of their way to make our experience relaxing and unique…The room was large and the bathroom huge, and it was all very clean.”

-Mitchellmuir, TripAdvisor

In our FAQ document, we cover:

How we’re supporting the health and wellbeing of our team members through training, guidance and provision of PPE

How we’re looking after the safety of our guests through new procedures and measures such as social distancing, sanitisation stations and a new check-in/check-out process

A detailed overview of our revised cleaning standards that build upon the robust procedures that were previously in place

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